Frequently Asked Questions (FAQ) – Decorative Throw Pillows

1. Ordering Options & Sizing

• Q: Does the throw pillow include the insert, or is it just the cover?
    • A: We offer flexible options to fit your needs! When purchasing from our store, you can choose to buy either the pillowcase only (without the insert) or buy the pillowcase and the insert together as a complete set. Please select your preferred option from the dropdown menu on the product page before adding the item to your cart.

• Q: What size insert should I buy if I only purchase the pillowcase?
    • A: For a plump, high-end look, we recommend using a pillow insert that is 2 inches larger than the pillowcase itself. For example, if you buy an 18"x18" pillowcase, an 20"x20" insert will fill it out beautifully.

2. Design & Construction Details

• Q: Is the artistic pattern printed on both sides of the pillow?
    • A: We carry a wide variety of styles to match your home decor preferences. Some of our throw pillows feature double-sided patterns, while others have a single-sided pattern with a complementary solid back. You can find the exact details for each design specified directly in the product description.

• Q: How do the pillows close? Are the zippers hidden?
    • A: To suit different designs and aesthetics, our collection features both hidden (invisible) zippers and non-hidden zippers. Each individual product page outlines the exact zipper style used for that specific pillow cover.

3. Care, Cleaning & Material Quality

• Q: How do I clean my new pillowcases? Are they machine washable?
    • A: Keeping your pillows fresh is incredibly easy! Most of our pillowcase materials are 100% machine washable. However, some of our special artisan materials—such as pillowcases featuring delicate hand-tied tassels—require a gentle hand wash separately to protect their texture. We explicitly note specific cleaning instructions in the product description of each item.

• Q: Are these pillows suitable for homes with pets or children?
    • A: Yes! All of the pillowcases in our store are specifically crafted to be pet-friendly and dust-proof. They are highly durable, easy to clean, and designed to stand up beautifully to the demands of everyday family life.

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